Skip to main content

Account settings

In this section we want to help you to manage your account.

Upload or edit a profile picture​

Having a profile picture is useful as it allows other users to easily identify you and verify that they are communicating with the correct person. It also adds a personal touch to the conversation and makes it more engaging.

Add/Change profile picture​

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Profile.
  3. Click on the profile picture or name initials.
  4. Click on Open gallery.
  5. Choose a photo from your files.

Remove profile picture​

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Profile.
  3. Click on the profile picture or name initials.
  4. Click on Remove avatar.

Setup a status message​

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Profile.
  3. Click on Add status.
  4. Type your status message into the input field.
  5. Click on Continue.

Edit your status message​

Just repeat the steps to setup a status message and change the status in the input field.

Remove your status message​

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Profile.
  3. Click on the X-Button in the status message box.

Notifications​

We rely on timely communication between our users, and notifications ensure that you are informed of new messages or updates in real-time. Without notifications, you may miss important messages and experience delays in your communication.

  1. To access the settings, click on your profile picture or name initials.
  2. Click on the Notifications field.
  3. Flip the switch to enable or disable the notifications for your whole account.

Deactivate notifications for a specific device​

To deactivate notifications for a specific device, you have to adjust the device or browser tab settings.

  1. Click on the settings icon on the left side of your browsers address bar.
  2. Look for Notifications or similar text.
  3. Remove the notification permission. Depending on your browser, this might be an X-button or a toggle.
  4. If you want to turn off the sound, do a right click on your browser tab (in the tab bar where you can see the Famedly logo) with the app and select Mute tab or Mute Site or similar. Please note that this will also mute media like voice messages you might want to play.
  5. To unmute, just click on the crossed-out speaker icon that appears on the tab on the logo.

Use your operating systems do not disturb mode​

Another option to prevent notifications from popping up temporarily is to use your systems do not disturb mode. Depending on your operating system you can just turn off the notification banner or even set specific time schedules to activate the do not disturb mode. On many devices you can also set exceptions for specific apps or persons (depending on the specific OS).

  1. On Windows 11 the do not disturb mode is set to turn on on duplicating screen, when playing a game or using an app in full screen mode by default so if you did not change the settings, it should be automatically turned on for presentations. If you use a different Windows version, please google do not disturb mode windows and add your Windows version number to the search term.
  2. Click on the Windows Start menu icon (the four squares on your task bar).
  3. Click on Settings.
  4. Then click on System and select Notifications.
  5. There you can just turn on the do not disturb mode with a toggle or set custom notification settings or conditions to automatically activate do not disturb mode.
  6. To change notification settings, click on the arrow down on the left side of the Notifications menu entry and check or uncheck the different options.
  7. To change the conditions to automatically activate do not disturb mode, click on Turn on “do not disturb” automatically.
  8. Now you can add a time schedule for activating and check or uncheck some other options.

Style​

Enabling dark mode in Famedly can reduce eye strain and make it easier to work for longer periods. You can also set the style to "System theme" to switch the theme based on the system settings.

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Style.
  3. Choose under Theme the style you prefer.

Directory​

You can allow people from other organizations to find your account, which is useful if you want to communicate with individuals outside of your own organization.

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Directory.
  3. Enable or disable the option to be discovered by people outside of your organization.

Change password​

If the option is available to you, you can change your password in the settings. If your account is managed by your organization, this option might be unavailable within the Famedly app. Please keep best practices for secure passwords in mind when you decide for a new password.

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Security
  3. Click on Change password.
  4. Enter your current password
  5. Enter your new password.
  6. Confirm the password change, by clicking Change password.

Screen lock​

On mobile devices there is an option to lock the screen and unlock it either by entering a pin or by biometrics (e.g. fingerprint).
A set screen lock will only apply on the device you activate it on and will disappear on logout. If you log in again, you will have to set it again but this also means that you can reset the screen lock by logging out if you forgot the pin.

info

You might be required to set up a screen lock on mobile devices if your device does not have a system wide screen lock enabled or if your organization requires the usage of screen lock and will be prompted for that during the setup process.

Activate screen lock​

  1. To access the settings, click on your profile picture or name initials.
  2. Tap on Security.
  3. Tap on Screen lock to enter screen lock settings.
  4. There tap on Screen lock again to activate the switch.
  5. Enter a pin code you want to use for screen lock.
  6. Confirm the pin code.
  7. You will now see further options on the Lock screen settings page.

Change pin code for screen lock​

  1. Tap on Change PIN code.
  2. Enter your current pin code.
  3. Now enter the new pin code.
  4. Confirm the new pin code.

Use pin code for unlocking​

After you closed or minimized the app you will be asked to authorize yourself with your screen lock pin when you open the app again. When you already activated screen lock and you open the app, you will be asked to enter your pin code.

  1. Tap on the number input field.
  2. Insert your pin code.
  3. If you forgot your pin code, please tap on the button Logout on the upper left corner, screen lock will be resetted on logout.

Use biometrics for screen lock​

Instead of the pin code, you can unlock your device with biometrics like face id or fingerprint. The biometrics feature will use your devices default biometrics. You can still use your pin code and if you want to deactivate screen lock, you will still have to enter your pin code. If you forget your pin code, the only way to deactivate screen lock is to log out.

  1. Tap on Use biometrics.
  2. Identify with the biometrics you use on your device.
  3. If you now try to unlock the app, you will get prompted to use biometrics. You can cancel the dialog to use your pin code instead.

Use auto lock for screen lock​

If you want to make sure noone can read your messages because you might forget to put the app in background, you can choose different time spans for automated locking.

  1. Tap on Auto lock.
  2. Choose the time span for locking the screen from the list.
  3. The app will now lock itself after the time span you selected elapses with any inactivity.
  4. If you do not want to use the auto lock feature anymore, tap on Auto lock again and select “Deactivate” from the list.

Connected devices​

Here you will find all the devices connected to your account. You have the option to lock or remove devices here. Please note that by signing out of other devices, you will lose access to them. You will need to sign in again on those devices.

Screenshots​

On Android devices, you can enable or disable the ability to take screenshots. By default, it is disabled.
On iOS taking screenshots is enabled by default and will only give you a warning every time you take a screenshot therefore you will only find this setting on Android.

Enable or disable taking screenshots​

Please be careful with sensitive data. Preferably do not take screenshots of chats since that might leak sensitive data. If you have to take a screenshot that might contain sensitive data, please delete it from your device when you do not need it anymore. Only share screenshots that contain personal data with people who are allowed to receive this data.

  1. To access the settings, tap on your profile picture or name initials.
  2. Tap on Screenshots.
  3. Flip the switch.
  4. If you want to enable taking screenshots, you will be prompted to confirm the choice.
  5. For enabling taking screenshots, tap on Continue.

Privacy​

Here you have options to choose if you want to share read receipts, typing indicators or your online status with others and if you want to share crash reports with Famedly to help us enhance the app. To protect your privacy, all those features are opt-in, so they are turned off by default.

What are read receipts?​

When the switch for sending read receipts is turned on, other user can see if you read a message. At the bottom right corner of every chat room just above the message input field you can see the profile pictures of the users who read the last message. If more than four users read the last message, only four profile pictures will be displayed there and the number of other users who read the message will be shown left to the profile pictures like e.g. +3 if seven users read the last message. You can also enter the Read by page on the message settings to see who read a message. If you turn off the switch for sending read receipts, others will not see your profile picture at the bottom of the chat or in the Read by list.

What are typing indicators?​

When the switch for sending typing indicators is turned on, this means that whenever you are typing and another person has the same chat room opened, the other person gets a notification above the message input field on the bottom left corner with your profile picture or initials saying User is typing... where “User” stands for your own username. If you turn off sending typing indicators, this notification will not be shown for other users when you are typing.

What is your online status?​

Other users that have an up-to-date version of Famedly will be able to see if you are online when you activate the toggle for sending the online status.

How to enable/disable chat features​

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Security.
  3. Click on Data privacy.
  4. You can activate all chat features by clicking on Enable all chat features, this would mean sending read receipts, typing indicators, online status and crash reports.
  5. You can also deactivate all chat features by clicking on Enable all chat features when all switches are already turned on, this would mean not sending read receipts, typing indicators, online status and crash reports anymore.
  6. To turn on/off the other chat features, just click on the single switches.

Archive​

In the archive, you will find all the chats you have left. Loading may take some time. Here you have the option to read old messages and clear the archive.

  • To read old chats, click on the respective chat room.
  • To clear the archive, please click on the menu in the upper right corner to open the menu.

Chat-Backup​

Depending on the state of the chat backup, you have two options:

  • You can enable the chat backup.
  • You can reset the passphrase for the chat backup.

In both cases, make sure to store the generated passphrase in a secure place.

About​

At this section, you will find some additional useful information.

Log out​

You are able to sign out of Famedly, if you want to sign in with a different account.

  1. To access the settings, click on your profile picture or name initials.
  2. Click on Profile.
  3. Click on Log out below your profile picture.
  4. Confirm the sign out by clicking Log out.